Spring Relief Sale — Up to 60% OFF + Free Shipping on All Orders

Shipping Policy

Last updated: March 18, 2026

At REVIVO, we want to get your hand massager to you as quickly as possible so you can start experiencing relief. Below you'll find all the details about our shipping process.

Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive an email confirmation with a tracking number once your order has shipped.

Shipping Rates & Delivery Times

United States

  • Standard Shipping (5-8 business days): $5.99 — FREE on orders over $99
  • Express Shipping (2-4 business days): $12.99

Canada

  • Standard Shipping (7-12 business days): $9.99 — FREE on orders over $129
  • Express Shipping (4-7 business days): $19.99

United Kingdom

  • Standard Shipping (7-14 business days): $9.99 — FREE on orders over $129
  • Express Shipping (5-8 business days): $19.99

Australia

  • Standard Shipping (10-18 business days): $12.99 — FREE on orders over $129
  • Express Shipping (6-10 business days): $24.99

Rest of World

  • Standard Shipping (12-21 business days): $14.99

Note: Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays. REVIVO is not responsible for delays caused by customs or the shipping carrier.

Free Shipping

We offer free standard shipping on all orders over $99 within the United States and on orders over $129 for Canada, UK, and Australia. Free shipping is automatically applied at checkout — no coupon code needed.

Order Tracking

Once your order ships, you will receive an email with a tracking number and a link to track your package in real-time. You can also track your order by visiting our Track Your Order page and entering your order number.

Please allow 24-48 hours after receiving your shipping confirmation for tracking information to update in the carrier's system.

Shipping Carriers

We partner with trusted shipping carriers to ensure your order arrives safely:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx
  • DHL (for international orders)

Customs & Import Duties

For international orders, please be aware that your package may be subject to customs duties, taxes, or import fees imposed by your country's government. These charges are the responsibility of the recipient and are not included in our shipping charges or product prices.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us immediately at [email protected]. We will work with the shipping carrier to locate your package or send a replacement at no additional cost.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. REVIVO is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us as soon as possible — we may be able to update the address before the order ships.

Contact Us

For any shipping-related questions, please contact us: